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Frequently Asked Questions

Digital Signage
Custom Signage
Menu Boards

LED Light Boxes

There are many considerations when choosing a light box including the application, installation site, graphic size, and aesthetics. If you want or need an ultra-thin light box, then a LED Edgelit light box is preferable to a Backlit light box. We are happy to answer any questions you might have to help you pick the right one.
Graphics printed on a backlit film 8ml substrate such as Kodak Universal Backlit Film are acceptable for use with our light boxes. Graphics can also be printed directly onto an acrylic sheet, however, if you’re considering this, we strongly recommend that you contact a local printer to assist you. Our frameless fabric light boxes can use direct print or dye sublimation fabrics.
Yes, we are a one-stop shop for a finished product that includes the illuminated display and its graphic. We work with you throughout the entire process, from graphic sizing and approval to printing. We can also help with graphic updates, either by shipping you a new graphic when you are ready for a change-out, or through a subscription model. We can print out and send graphics monthly, bi-monthly, whatever works for you! We ensure high-quality, on-time graphics made for your LED light boxes.
Yes, we do. For reseller pricing, you will need to provide a copy of your resale certificate. Please contact us directly if you are interested in volume pricing. We offer significant discounts on purchases of 6 or more light boxes. If you would like credit terms, please contact us for a credit application.
A light box is built with an exterior frame and internal lighting source designed to illuminate a graphic from behind. All our light box frames are manufactured in-house, with lightweight and extremely durable aluminum extrusions

Regarding the illumination, we offer Edgelit or Backlit light boxes. On Edgelit, the LED bulbs are installed on the edges of the built-in etched acrylic panel, on which the graphic is placed directly, followed by the cover sheet. The Edgelit light boxes are more economical than backlit light boxes, for which the whole back of the graphic is illuminated.

Depending on the size of the light box you need, we will either recommend our Edgelit or Backlit options. In both cases, we will make sure that your graphic is evenly and harmoniously illuminated, as this is our primary concern.
LED light boxes include LED lighting, built-in etched acrylic panel, clear cover sheet, and power supply.
We do not offer any fluorescent illumination and have switched all our products to LEDs, as this is a more energy-efficient and durable lighting source. LED light boxes can last up to 100,000 hours and can be made in ultra-slim sizes less than 1″ thick.
DSA Signage warrants all its product to be free from defects in material and workmanship for twenty-four (24) months from date of shipment, under normal operation, for the use intended. The warranty timeframe on our Value line is 1 year.

Digital Signage

Digital signage, like digital menu boards and other digital displays, is a long-term investment that helps to increase business sales and drive revenue. Basic digital signage costs can be compared to traditional static signage costs for indoor applications. Adding features such as audio, outdoor rated and cloud content management will increase initial cost. Outdoor digital signage may have more upfront costs than a static sign, but in the long run, it could save your business a lot of money. Changing the content on the display does not involve any additional cost associated to labor that traditional static signage has, as it can be done remotely from a computer. There are no print costs or wasted materials, and no employees on ladders to change out messages or prices. This saves you from printing, shipping, processing, and hourly labor costs.
An LED video wall is a large-scale display made up of individual LED panels that work together to create one seamless, high-resolution screen. Unlike traditional monitors or LCD displays, LED video walls deliver vibrant, high-contrast visuals with superior brightness—making them ideal for any environment. They’re commonly used in retail, restaurants, airports, corporate spaces, and public venues to deliver impactful digital content at scale.
Digital signage is a broad term that refers to any display technology used to share digital content—such as menus, promotions, announcements, or videos—on screens in public or commercial spaces. This can include LCD monitors, tablets, kiosks, and LED displays. An LED Video Wall is a specialized form of digital signage composed of multiple LED panels that combine to create one large, seamless display. Known for their ultra-bright visuals, flexible sizing, and scalability, LED video walls are ideal for high-impact environments. They can span much larger areas than standard digital displays, making them perfect for retail flagships, stadiums, airports, and restaurant feature walls.
Our Digital Displays are composed of a digital monitor, and, in some cases, an in-house made enclosure that can integrate various interactive features. When using a Digital Display or Digital Menu Board, your content is displayed on an LCD or LED monitor instead of being printed on a graphic. These monitors enable you to add moving content and videos to your display, which will create a more dynamic and engaging customer experience that is not possible with static, backlit signs.
Your content for the digital menu board or digital display is uploaded and managed digitally through media players locally, or through the cloud remotely. There are several models of media players available, and DSA teams will be able to recommend one or the other based on your planned usage and type of content. We will provide you with basic instructions to connect your Digital Display to your media player and to upload and manage your content.
When compared to traditional print advertising such as static displays and billboards, digital signage has several benefits. Digital signage attracts more attention effectively compared to traditional signage methods because there is better contrast and more vivid colors. Interactivity becomes possible and this can lead to an enhanced customer experience. Motion graphics and video catches the eye and draws customers in. Static signs require printing graphics every time they need to be updated. With digital signage, you can always create new content any time you want with no cost. Messages can be changed easily according to the time of the day, day of week, or week of year. Real-time advertising and information are possible, and you can make use of your space effectively by showing a variety of messages on one screen. Digital signs allow unique and changing content, to keep your viewers’ attention. You can easily tailor messages for your target audience and AI software can provide real-time demographics and targeted advertising. You can use your Digital Displays or Menu Boards to advertise promotional content, up-sell additional products or services, and share important announcements with your audience.

Custom Signage

Yes, all of our LED signage products are UL-listed and built to meet rigorous safety and performance standards. We prioritize quality, reliability, and compliance in every solution we manufacture.
Absolutely. Our in-house team provides end-to-end support—from concept and prototyping to engineering and final production. We collaborate closely with you to bring your vision to life while ensuring structural integrity, visual impact, and ease of installation.
Turnaround time varies depending on the complexity and scale of the project, but most custom signage solutions are completed within 4–8 weeks from design approval. We’ll provide a detailed timeline upfront and keep you informed every step of the way.
We offer a wide range of custom signage solutions, including LED light boxes, digital menu boards, LED video walls, kiosks, backlit signs, and more. Whether you need custom powder coat, customized kiosks or lightbox, or a logo box integrated into your frame DSA Signage can tailor each solution to fit your brand and space requirements.
Yes! Depending on your needs our dedicated on-site engineers will work with you to ensure your signage not only fits your space but elevates your environment.
We serve a wide range of industries, including restaurants, retail, healthcare, hospitality, sports & entertainment and more. Our team understands the unique demands of each sector and provides tailored signage that enhances brand visibility and user experience.
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